This whitepaper outlines six IT use cases, full of data points to help you assess where your IT organisation could improve the IT experience for end-users and staff, while staying secure.
- Full admin rights leads to full lockdown
- Can't choose when to reboot
- Selling remotely at a snails pace
- On-hold service desk experience
- New hire on-boarding requires too many forms
- Too many IT tools, too much to do